Better Mower & Heating has a 30-year reputation, a real Takanini showroom, and a full online store. But Google's own tools, the searches your customers run, and the AI assistants they now ask all point the same way: a strong business the internet can barely find or buy from. Every number below is independently verifiable, live, in under 60 seconds.

Let's start with what's genuinely working, because there's plenty. Better Mower & Heating is a real, established, well-run Takanini business with a proper showroom, a workshop, and an actual online store. Every problem in this report is about how the website was built and left unfinished, not about the shop, the team, or the products.
Founder-run · mowers, outdoor power equipment & home heating
Brand range carried
Digital Health Score
A composite of the eight signals below. Not "critical", nothing is fully down, but well below where a 30-year business with a real store should sit.
Your business scores where it counts with customers. Your website scores badly where it counts with Google, AI, and first-time buyers, and that is exactly the gap we close.
This is where most audits exaggerate. We won't. Your site isn't ancient; it's a modern WordPress store built around 2023. The real problem is that it was built from a template and never finished or tuned, and that shows up as a genuinely slow, heavy site.
On desktop, Google scores your site 15 out of 100. On mobile, 48 out of 100. Your homepage weighs about 18 MB (a well-built store is under 2 MB), and Google times your main content taking up to 72 seconds to appear on a phone. The good news: this is entirely caused by how the site was built, so a proper rebuild fixes it.
Google PageSpeed · Mobile
Google PageSpeed · Desktop


Three things, and all of them trace back to one root cause: the site was set up from a template's demo content and never properly finished or optimised.
The site runs on a heavy "BeTheme" template with a Slider Revolution slideshow. Parts of the original demo were never removed: your live homepage still loads images from a leftover "demo" copy of the site (demo.bettermowerandheating.co.nz), some of them over an insecure connection.
A single page pulls roughly 18 MB of images, scripts, and styles, about seven times a typical web page. That weight is the direct cause of the slow load, and it is exactly what modern image handling and a lean build fix.
The site still carries an old Universal Analytics tag (UA-) that Google switched off in July 2023, running alongside a newer GA4 tag. Old, disconnected plumbing like this is exactly what an unfinished build leaves behind.


Your site looks fine at a glance, which is exactly why these problems have gone unnoticed. But this is what Google, your phone's call button, and your most expensive products actually do right now, and all of it is fixable in a rebuild.
We ran the searches your customers actually type, and checked what an independent SEO tool sees. The pattern is stark but fixable: outside your own business name, you are essentially invisible on Google.
What an independent SEO tool (Ahrefs) sees when it looks at your website.
Ahrefs Brand Radar: ChatGPT 0 · Gemini 0 · Perplexity 0 · Copilot 0 · Google AI 0. Source: Ahrefs, 2 Jul 2026.

Of the 639 links pointing at your site, only about 1% are the kind Google actually counts, so there is no hidden "bad history" holding you back. You have something better: a 4.3-star, 30-year reputation that Google and AI want to reward. They just can't find a fast, readable site to attach it to. Build that, and you start clean with real trust behind you.
You already own your own name in search, and you have a genuine 30-year reputation. The high-value "best shop", "buy [brand]", and "fireplace / BBQ Auckland" searches, where the real money is, currently go to competitors purely because your site is slow and doesn't speak Google's language. Give it speed, structure and the right words, and you compete for all of them.
More people ask ChatGPT, Gemini and Perplexity for recommendations than ever before. We ran the questions your buyers would ask. Better Mower & Heating did not appear in any of them.





You stock Cub Cadet, Masport, Honda, wood fires and BBQs. But with no fast, readable, well-structured site, the AI has nothing to cite, so it sends ready-to-buy customers straight to your competitors. That's the highest-value customer, lost at the last step.
Ahrefs confirms your site is cited in 0 AI answers, across ChatGPT, Gemini, Perplexity, Copilot and Google's AI Overviews. Google's own PageSpeed even flags the site as failing its "agentic browsing" readiness checks (1 of 3 on mobile, 0 of 3 on desktop). A fast, modern site with real brand, product and buying-guide pages is what turns you into the answer.
This is one of your best assets, and one of your most wasted. The trust is real, built over three decades. It's just parked on Google and spread thin everywhere else, when it should be front and centre on your own site.
🟢 Genuine strength
For a specialist shop, 4.3 from 110 reviews is a solid, believable reputation built over 30 years. A cluster of older 1-star reviews pulls the average down, which a simple review system would steadily outweigh.
What your customers keep mentioning
Both sides of the business show up in your reviews (mower repair and fireplaces), which is exactly the "one-stop shop" story your website should be telling, and currently isn't.

Source: Google review counts, verified where possible 2 Jul 2026. Kumeu count approximate.
One: almost none of this shows on your own website, so a wavering buyer never sees it. Two: your reputation is thin outside Google (a roughly 128-follower Facebook page, little elsewhere), and your own About page even undersells you as "20 years" when you've been going 30+. A simple review-and-content system fixes all of it.
We compared your online setup with the local field, on both the mower side and the heating and BBQ side. On the ground you belong in this company. Online, the gap is wide, and it's the part customers judge first.
| Business | Online store | Online booking | Site feel & speed | |
|---|---|---|---|---|
| STIHL SHOP stihlshop.co.nz |
National network | ✓ Full store, Afterpay | Click & collect | Modern, fast |
| Go-to Gardening gotogardening.co.nz |
4.9 ★ · 29 | ✓ Shopify | Service request form | Modern, fast |
| Gatmans Mowers & More gatmans.co.nz · same mower+heating mix |
4.5 ★ · 146 | ✓ Yes | ✕ No | Modern |
| BBQ's & More bbqsandmore.co.nz · heating & BBQ benchmark |
4.4 ★ · 206 | ✓ Full store | ✕ No | Modern, fast |
| The Fireplace thefireplace.co.nz |
Mount Eden | Part (consult) | ✓ Book a consult | Modern |
| Better Mower (you) bettermowerandheating.co.nz |
4.3 ★ · 110 | Store, but broken & slow | ✕ No | Modern-looking, but ~18MB & unfinished |
These aren't big-city outliers; they're your direct local competitors on both sides of your business. Notice what they all share: fast, mobile-first design and a clear, trustworthy way to buy.





To be fair, you already have a real online store, which puts you ahead of some rivals on paper. Credit where it's due. The gap is three things:
The shops that share your exact mower-plus-heating model (Gatmans, Lawn Heat & Leisure) compete mostly on the mower side, and no one in your patch offers real online service booking. A fast site that says "South Auckland's one-stop shop: mow in summer, heat in winter, buy it, book a service, get it fixed right" is a lane sitting open, and it's already exactly what you are.
No scare tactics. These are ranked by how much each one holds you back, and every single one is fixable, most of them in a single rebuild.
Many visitors leave before it loads, and Google treats slow sites as lower quality. This is the single biggest thing holding you back.
You rank for one keyword (your own name), pull about 23 visits a month, and are cited in 0 AI answers. Buyers searching for what you sell never see you.
A confusing "$1 – $4,000" payment notice sits on your most expensive machines, and the tap-to-call is broken (one link even dials an Australian number). Friction at the exact moment someone wants to buy or call.
Your single best asset is invisible on the page a wavering customer actually looks at. That's wasted trust.
Images loading from a leftover "demo" copy of the site, plus demo categories like "gaming" and "earphones" and a category still named "Equipment1". Signs the build was never finished.
A page named "sdfs", WordPress's default "sample page", and duplicate Contact / About / cart pages all sit live and confuse search engines.
No clear LocalBusiness or Product structured data surfaced, and no opening hours anywhere on the site (Google has to guess).
Some images load over an insecure (http) connection, and a dead Universal Analytics tag runs alongside GA4. Old plumbing that erodes trust and data quality.
No Instagram, a small unlinked Facebook page, and nothing joining your site to your social. A cheap trust signal left unused.
Product listings only, no brand, service, or buying-guide pages, and an About page that undersells your history as "20 years" when it's 30+.
Most are solved in a single rebuild, and none of them exist because your business is lacking. They exist because the website was built quickly and never finished. That's the easiest kind of problem to fix.
Here's the plan. Four focused workstreams, each with a plain-English outcome. Together they turn a hidden 30-year business with a broken store into one the internet can finally find, trust, and buy from.
Rebuild the store on fast, modern foundations (not a heavy 2023 template), properly optimised so it loads in a second or two, looks as good as your showroom, and works perfectly on a phone.
The structure and content built for all three ways people now search: SEO (classic Google), AEO (answer engines) and GEO (generative AI like ChatGPT, Gemini and Perplexity).
Fix the commerce so it's easy and trustworthy to buy from, built around what makes you different: service.
Put your hidden reputation to work and set up a system so it keeps growing.
You've already done the hard part: 30 years of building a business South Auckland trusts, and you even paid for an online store. This finishes the job properly, so the internet finally reflects the shop.
Every technical term from this report, explained simply, with a Better Mower example. Tap any row to expand.
One small Facebook page, not even linked from your site
Social isn't where you'll live or die, but it's a cheap trust signal you're leaving on the table, and for a business with a showroom full of mowers and fires, it's a wide-open opportunity.
The most damning part is also the cheapest to fix
Your website links to no social account at all, and there's no Instagram, so even the visitors who do reach your site never find the one channel you keep. For a visual business, a showroom full of ride-ons and wood fires, that's a near-free opportunity going completely unused. Your Facebook sits at just 128 followers with a single review, and is disconnected from everything else.
📣 What competitors do
✅ What we'll set up for Better Mower